The purpose of our policy is to inform you about the types of information Toys'NTayls Ltd. (collectively referred to in this Privacy Statement as "we" or "Toys'NTayls") gather about you online when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct the information.
Last Updated: August 13, 2007
Toysntayls.com has special concerns about the privacy of users who are children under the age of 13, and we comply with the Children's Online Privacy Protection Act (COPPA). Parents are strongly urged to participate in their children's online activities and monitor their children's use of e-mails and engagement in other electronic communication.
Personally identifiable information is information that can personally identify you, such as your full name (first and last name), your e-mail address and your postal address. Information that may be personal in nature, but cannot identify who you are, is not personally identifiable information. For example, your age, your first name and country or state of residence are all personal information, but are not personally identifiable information because they cannot be used to identify you.
types of personal information we collect:
We collect information in a variety of ways on the site. We will collect no more personally identifiable information from you than is reasonably necessary for you to participate in an online activity. Registration:
When kids send us their activities (illustration, chapter they have written, and/or any other activity which is described in the picture books) we only ask for first name, birthday or age and the state/province of residence. None of this is personally identifiable information, because it cannot be used to contact or identify you offline. During registration to the Tuba-Troop you are also asked to create a password. This password is not personally identifiable information as others may share the same password which is provided by us for you to choose from.
Surveys, Feedbacks or forums: We may collect aggregate information in connection with surveys or other online activities such are forum discussions that allow you to give us your feedback. We will not collect any personally identifiable information in connection with these activities, nor is the information you provide connected to any personally identifiable information we may have about you.
E-mail Communication from You: If you contact us by e-mail, we use your e-mail address (which is personally identifiable information) only to respond to your specific request or question, after which the address is deleted. If we ask for your parent's e-mail address, we keep that information and use it only for the purpose of providing notices to parents and requesting parental consent as required under COPPA.
E-mail Communication from Us: With your parent's consent our site may allow you receive birthday e-cards or new website features alerts. In order to receive birthday e-cards, we may collect your first name, your e-mail address, and your parent's e-mail address. We use this information to contact your parent by e-mail to notify him or her that you have provided personally identifiable information to us for this purpose, and to provide them an opportunity to opt-out of the collection of the information.
Safety and Security: We may collect your first name and e-mail address where necessary for your safety. For any special web activity, we will collect your parent's e-mail address to contact your parent for their consent to your use of that feature. We may also collect your name and e-mail address for the limited purposes of protecting the security and integrity of the site, taking precautions against liability, responding to the judicial process, or for law enforcement on a matter related to public safety.
Correction or review of my personally identifiable information:
Your parent may review the personally identifiable information we collect from you, request corrections, ask that we delete your personally identifiable information from our databases, or refuse further collection or use of your information by contacting our webmaster at firstname.lastname@example.org. Adults' privacy:
Toys'NTayls recognize the importance of protecting the privacy of all information provided by users of Toys'NTayls' website and all of our customers. We created this policy with a fundamental respect for our users' right to privacy and to guide our relationships with our users. This privacy statement discloses the privacy practices for all products by Toys'NTayls.
INFORMATION COLLECTION AND USE
Registration and Ordering: When using our websites and/or signing up for certain selected services, including product purchases or forums , users are required to give their contact information (such as name, e-mail address, mailing address and phone number). We use this information for internal purposes only, to communicate with users and provide requested services.
For our product purchases that require payment, we also collect credit card information (such as account name, number and expiration date), which is used for billing purposes only, and is not otherwise shared.
Milestones Mail (E-mail Newsletter), when and if applicable: If users wish to subscribe to our e-mail newsletters, we ask for contact information (such as name, e-mail address and, occasionally, demographic information). We use this information in the same manner as we use contact information in the registration and ordering process described above. Recipients of our Milestones Mail newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter.
Communications with Us: We have features on our websites where users can submit information or questions to us. Requests for service, support or information may be forwarded as needed to best respond to a specific request. We may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.
Communications from Us: Order Confirmations, Special Offers and General Correspondence
In order to best serve our customers, we may contact our customers with follow up information on their order or request. For example, we send customers an order confirmation message, confirming account and order information. We may also communicate with a user to provide requested services, special promotional messages or offers, and for account-related issues via e-mail, phone or regular mail.
WITH WHOM YOUR INFORMATION IS SHARED (adults and/or kids)
All personally identifiable information collected by us is only used to provide services related to the Toysntayls Ltd website. We do not share your personally identifiable information with any third parties for marketing purposes. We may disclose personally identifiable information to third parties to assist with services related to the website, such as technical and processing services, contest fulfillment, mailings, and analyzing website performance. We may also disclose personally identifiable information to our agents in providing our product(s)/service(s), and which agree to use it only for that purpose. These third parties are obligated to keep the information secure and confidential and must use the information only in connection with providing services to Toys'NTayls Ltd.
We will also disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.
We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.
In the event that substantially all of the assets related to the Toysntayls Ltd website were transferred or sold to another entity, all information, including personally identifiable information would to be transferred to that entity. Links to other sites:
We use reasonable precautions to protect our users' personal information and to store it securely. Sensitive information that is transmitted to us online (such as credit card number) is encrypted and is transmitted to us securely. In addition, access to all of our users' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.
NOTIFICATION and CHANGES
For questions about this privacy statement, please contact:
Customer Care Department
211 Greenwood Ave.
Bethel, CT 06801